Frequently Asked Questions

 

Q: What does a pet sitter do?
A: A pet sitter comes to your home to take care of your pets while you are away. They provide food, water, medication, exercise and companionship to your pets while you are away.

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Q: What happens at my initial consultation?
A: The consultation is for you to meet your sitter and for the sitter to meet the pets. Keys are exchanged at this time. The initial consultation is free of charge.

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Q: Who keeps my key?
A: Your sitter will keep your key until your service period is over. Then the key can be returned or kept by Pampered Pet Sitting. If you have keyless entry we don't require a key, but prefer to have one if there is a power outage. You can hide a key for your sitter at your discretion.

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Q: Are you insured or bonded?
A: Yes, we are both insured and bonded. All of our pet sitters are covered on our policies.

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Q: Can I get updates on my pets while I am away?
A: Yes, just let us know your preferred method of contact and we will update you.   

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Q: Do you mind if my neighbor stops in to check on my pet?
A: For pet and home safety we prefer not to have anyone else stop by to check on your pet. Exceptions can be made for immediate family members. We prefer if a relative will be stopping by some sort of written note is left letting the sitter know.

 

 

 

 

 

If you have a question that is not addressed here please contact us to discuss.